I have a samsung galaxy * i bought brand new a few months back. When i purchased the phone i also purchased some accessories. One being an otterbox phone case. Well yesterday when i got home from getting groceries, i set my phone on the counter and contunued to bring stuff into the house. As i put some bags on the counter a bag bumped my phone and my phone fell off the counter to the ground. My counter stands about *ft maybe * *** ft from the floor. Well the bottom left side of my phone ended up cracking while still being secured in the case. Your company guarentees your products. Have been called the best and are definently sold at prices accordingly. *I am wondering if you will back your words and advertisements and replace my phone?
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