This is the second otter box I have purchased for my daughters iPad Pro. The first one...

GetHuman698366's customer service issue with Otterbox from May 2018

Help with my Otterbox issue
The issue in GetHuman698366's own words
This is the second otter box I have purchased for my daughters iPad Pro. The first one still seemed to crack the screen and get dirt underneath the protective covering. Now that we replaced her iPad this second otter box still gets stuff underneath the protective screen and because it stays under it has scratched this iPad . I’m very disappointed in spending so much money on something damaging the iPads both times
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Otterbox

Customer service issue
Reported by GetHuman698366
May 18th, 2018 - 10 mons ago
I have an issue with Otterbox too
Fixed
Seen by 7 customers so far
Similar issue to 547 others
0 customers following this
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Timeline
GetHuman698366 started working on this issue
May 18th, 2018 11:37pm
GetHuman698366 indicated the issue is not fixed yet.
May 22nd, 2018 1:08am
GetHuman698366 indicated the issue is not fixed yet.
May 22nd, 2018 10:55pm