Hi , I have three Otterbox covers , two phone, and one iPad. the phone covers are three...

GetHuman-padriag's customer service issue with Otterbox from May 2018

Help with my Otterbox issue
The issue in GetHuman-padriag's own words
Hi , I have three Otterbox covers , two phone, and one iPad. the phone covers are three years old still in good condition. The iPad is cracking in two corners, and one clip on the external is broken. Obviously it must have fallen but to the ground but I don't think the damage could occur with a drop of two and a half feet. I feel with the cracking in three places it must be defective in some way. We are in our sixties and take good care of our appliances, I am at a loss to explain. Thanks for any help you can give! My son in law bought all three covers as per our request, his name is Aaron Lane.
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Phone and explain, problem solved.
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Customer service issue
Reported by GetHuman-padriag
May 14th, 2018 - 10 mons ago
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GetHuman-padriag started working on this issue
May 14th, 2018 4:12am
GetHuman-padriag confirmed the issue is fixed. Hooray!
May 17th, 2018 2:32pm