Hi , I have three Otterbox covers , two phone, and one iPad. the phone covers are three...

GetHuman-padriag's customer service issue with Otterbox from May 2018

Help with my Otterbox issue
The issue in GetHuman-padriag's own words
Hi , I have three Otterbox covers , two phone, and one iPad. the phone covers are three years old still in good condition. The iPad is cracking in two corners, and one clip on the external is broken. Obviously it must have fallen but to the ground but I don't think the damage could occur with a drop of two and a half feet. I feel with the cracking in three places it must be defective in some way. We are in our sixties and take good care of our appliances, I am at a loss to explain. Thanks for any help you can give! My son in law bought all three covers as per our request, his name is Aaron Lane.
GetHuman-padriag did not yet indicate what Otterbox should do to make this right.
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Phone and explain, problem solved.
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Otterbox

Customer service issue
Reported by GetHuman-padriag
May 14th, 2018 - 10 mons ago
I have an issue with Otterbox too
Fixed
Seen by 5 customers so far
Similar issue to 463 others
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Timeline
GetHuman-padriag started working on this issue
May 14th, 2018 4:12am
GetHuman-padriag confirmed the issue is fixed. Hooray!
May 17th, 2018 2:32pm