No Customer service or response at all

GetHuman5043267's Cancel order issue with Osograndeknives.com from July 2020

Help with my Osograndeknives.com issue
Before contacting them, items GetHuman5043267 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5043267's own words
Cancel this order prior to Osogrande even charging my account or shipping it to me ... Order *****: Ordered **********. I waited until ********** to see what was going on with my order. After a few attempts to contact these ghosts, I sensed a problem, so I called to cancel my order. I had at this point NOT been charged for the knife nor was it shipped. I placed over ** phone calls to Osogrande, I emailed them to cancel the order, I even used their contact form. They NEVER contacted me once, nor did they answer their phone. There was and is zero customer service. They are ***% disreputable. I personally would be disgusted with myself if I treated people like this person does. I want an RMA, free return shipping and free restocking.
When Osogrande does not respond to a customer at all, they completely destroy customer trust. To not respond at all, is the ultimate form of dishonest and disreputable character*behavior.
I want an RMA with free shipping and free restocking
I am a good customer because I pay for a product, and attempt to address problems immediately
Many phone calls, emails, and contact form. Osogrande never afforded me a single response
How GetHuman5043267 fixed the problem

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Osograndeknives.com

Bastinelli Kalinou
Cancel order issue
Reported by GetHuman5043267
Jul 8th, 2020 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 275 others
0 customers following this

Timeline

GetHuman5043267 started working on this issue
Jul 8th, 2020 3:35pm
GetHuman5043267 shared this issue with your circles on Google+
Jul 8th, 2020 3:37pm
GetHuman5043267 indicated the issue is not fixed yet.
Jul 8th, 2020 3:37pm
GetHuman5043267 indicated the issue is not fixed yet.
Jul 10th, 2020 7:55pm
GetHuman5043267 indicated the issue is not fixed yet.
Jul 10th, 2020 7:56pm
GetHuman5043267 indicated the issue is not fixed yet.
Jul 10th, 2020 7:56pm
GetHuman5043267 indicated the issue is not fixed yet.
Jul 10th, 2020 7:56pm
GetHuman5043267 indicated the issue is not fixed yet.
Jul 10th, 2020 7:56pm
GetHuman5043267 indicated the issue is not fixed yet.
Jul 10th, 2020 8:08pm
GetHuman5043267 indicated the issue is not fixed yet.
Jul 11th, 2020 12:17am

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