I have used Ore Ida microwave french fries probably since they came out with them. I pu...

GetHuman-emmusial's customer service issue with Ore-Ida Potatoes from January 2019

4 views
 | 
122 similar
 | 
0 following
Help with my Ore-Ida Potatoes issue
How did GetHuman-emmusial do it?
Waiting to hear how GetHuman-emmusial fixed the problem to share with other customers.
The issue in GetHuman-emmusial's own words
I have used Ore Ida microwave french fries probably since they came out with them. I put a box in on New Year’s day and in less than two minutes, the box was smoking and pouring out black smoke. I shut the microwave off but the box was totally burnt, fortunately there were no flames. Our whole house smelled like a fire had been in it for days. The first week of January we had to have the doors and windows open with fans blowing constantly. I don’t want anything from Ore-Ida, just to let them know there could be a safety issue with those boxes. They were the Ore-Ida extra crispy golden fries but since the box was burnt, I cannot give you any information like the UPC code. I don’t know if you have heard this in the past, but nothing like this has happened in all the many years I have made these fries. Just want to bring it to someone’s attention in case it is a safety issue. The microwave was not burned, but the smoke smell was so bad we had to replace it.
GetHuman-emmusial did not yet indicate what Ore-Ida Potatoes should do to make this right.
I have an issue with Ore-Ida Potatoes too
How GetHuman-emmusial fixed the problem
We are waiting for GetHuman-emmusial to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ore-Ida Potatoes's attention and get better help faster. Tap below to get started.
Having Ore-Ida Potatoes issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-emmusial fixes it.
This email address isn't valid

Ore-Ida Potatoes

Customer service issue
Reported by GetHuman-emmusial
Jan 14th, 2019 - 9 mons ago
I have an issue with Ore-Ida Potatoes too
Fixed
Seen by 4 customers so far
Similar issue to 122 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Where was the item purchased
Order number (if applicable)
Billing address
Timeline
GetHuman-emmusial started working on this issue
Jan 14th 6:36pm
GetHuman-emmusial confirmed the issue is fixed. Hooray!
Jan 14th 7:38pm