I have a reservation via Orbitz on American Airlines Santa Rosa CA to CO Springs and re...

GetHuman6040407's customer service issue with Orbitz from May 2021

Help with my Orbitz issue
The issue in GetHuman6040407's own words
I have a reservation via Orbitz on American Airlines Santa Rosa CA to CO Springs and return trip. My reservation is intended to be Departing July **, ****, and returning July **, ****. My booking was made by Blair*Bethene Babcock *****@***.com. My info is Janet Wallace *****@***.com**I have set up an account with Orbitz in my name, and have dowloaded the Orbitz App**Babcocks forwarded me an e-mail that reads: Thanks! Your reservation is booked and confirmed. Thee is no need to call us to reconfirm this reservation.**Santa Rosa, CA to Colorado Springs, CO*Departs on Tue, Jul ** at *:** am**Colorado Springs, CO to Santa Rosa, CA*Departs on Sat, Jul ** at *:** pm**Original itinerary * ****************First problem seemed to be departing flite was booked for AUGUST **, *****Blair was able to remedy this.*Relevant itinerary * ****************ticket * ************* ( Janet Wallace)**THIS INFO IS WELL AND GOOD, AND APPRECIATED**MY CONCERN IS: Each time I have a lengthy chat with Orbitz, I am told I have no bookings, and my booking does not show up in my account via the app.**Might you please help me fix this? Also,*when will my ticket show up on my phone, in order to check in at the airport (s) ?**Thank you for your kind consideration,*Janet Wallace****-***-****

GetHuman6040407 did not yet indicate what Orbitz should do to make this right.

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Orbitz

Customer service issue
Reported by GetHuman6040407
May 6th, 2021 - 3 months ago
Fixed
Seen by 11 customers so far
Similar issue to 1701 others
0 customers following this
Items needed
Ticket Number
Flight Number
Email on Account
Phone Number
Name of Account Holder
Billing and Home Address
Date Of Birth

Timeline

GetHuman6040407 started working on this issue
May 6th 8:09pm
GetHuman6040407 confirmed the issue is fixed. Hooray!
May 7th 4:48am

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