Hello, My name is Lisette Villar. I booked a roundtrip flight from San Jose, Costa Rica...

GetHuman-lisvilla's Change Booking issue with Orbitz from April 2021

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Ticket Number, Flight Number, Email on Account, Phone Number, Name of Account Holder, Billing and Home Address, and Date Of Birth
The issue in GetHuman-lisvilla's own words
Hello, My name is Lisette Villar. I booked a roundtrip flight from San Jose, Costa Rica to Madrid, Spain. Due to Spain going into a lockdown I changed my reservations for May**. The country has issued new restriction to foreign travelers, so I need to change my reservations. **. I have my reservation for May**, booking reference: **GUFF. I need to move this reservation to June ** because of Spain is not allowing foreigners to travel to the country as yet.**. My second reservation is ref: **UIMN I also need to move this reservation to June****. Eventhough I called on time for the first changes on the trip I was charge with a penalty which the agent said it would be reenbursed once the cases were checked. The cases' in study are ********** and *********. I need to know how are these cases been followed and if the reemburstment of the fees paid, for the first changes made on the tickets, are going to be done.

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Orbitz

Change Booking issue
Reported by GetHuman-lisvilla
Apr 15th, 2021 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 1519 others
0 customers following this

Timeline

GetHuman-lisvilla started working on this issue
Apr 15th, 2021 11:57pm