I booked an overnight stay at Motel * *Nov * thru Nov * Central ,the day I checked out...

GetHuman5455169's customer service issue with Orbitz from November 2020

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The issue in GetHuman5455169's own words
I booked an overnight stay at Motel * *Nov * thru Nov * Central ,the day I checked out was the day a family member of mine died, so I forgot to pick it up, when I do go back and ask for the deposit I left.. the young woman told me that the manager was not in to open the safe, so she assured me everything would be okay because that's when the manager returned.. this is next week and she's now telling me because it's been ***hrs she can't give me the deposit back... Every hotel I've been to holds the deposit for a month at max

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Customer service issue
Reported by GetHuman5455169
Nov 12th, 2020 - 5 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1343 others
0 customers following this

Timeline

GetHuman5455169 started working on this issue
Nov 12th, 2020 2:06am