Because of the virus we went to a Qatar office in India to change our travel plans to a...

GetHuman-sauridas's Refund a Charge issue with Orbitz from March 2020

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Ticket Number, Flight Number, Email on Account, Phone Number, Name of Account Holder, Billing and Home Address, and Date Of Birth
The issue in GetHuman-sauridas's own words
Because of the virus we went to a Qatar office in India to change our travel plans to an earlier date. They told us that because we booked our ticket through you they couldn't change the ticket, but would have to go through you. We tried calling you but couldn't get through do to heavy call volume. We then just went online and changed our tickets manually. Qatar told us they aren't charging for flight date changes now, but Orbitz charged us over $*** for the flight changes, hence I'm requesting a refund. The two itinerary numbers for our bookings are: ************* & *************. Thank you.

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Orbitz

Refund a Charge issue
Reported by GetHuman-sauridas
Mar 18th, 2020 - 7 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1494 others
0 customers following this

Timeline

GetHuman-sauridas started working on this issue
Mar 18th 7:22am
GetHuman-sauridas indicated the issue is not fixed yet.
Mar 19th 9:02am
GetHuman-sauridas indicated the issue is not fixed yet.
Mar 19th 9:07am

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