Hello, I received an email from *****@***.com about a flight I purchased. It says the a...
GetHuman-cdstanic's customer service issue with Orbitz from July 2019
Help with my Orbitz issue
First: share to improve GetHuman-cdstanic's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-cdstanic may need:
Ticket Number, Flight Number, Email on Account, Phone Number, Name of Account Holder, Billing and Home Address, and Date Of Birth
The issue in GetHuman-cdstanic's own words
Hello, I received an email from *****@***.com about a flight I purchased. It says the airline hasn't recognized the flight and*or fare and I need to call Orbitz. The flight I booked is with * different flights with a layover and * different airlines. I entered the confirmation code into the Air Serbia website and my trip itinerary pops up just as it should. However, when I enter it in Tarom airlines website, it says one of the flights has been cancelled! Something seems fishy here... so I'm confused as to how to proceed.**Flight numbers are:**Flight *: Air Serbia operated by Montenegro Airlines flight JU **** from Tivat (TIV) to Belgrade (BEG).**Flight *: Tarom airlines flight RO *** from Belgrade (BEG) to Bucharest (OTP)**Tarom tells me that flight * is cancelled. I am abroad right now and get charged massive fees if I make phone calls, so I'd rather not make a call if possible. Also, Orbitz live chat is "undergoing maintenance" so I can't reach them there...**If flight * is in fact cancelled, I would like to be booked on a similar or earlier flight to Belgrade so I can make flight *.**Please, any help or advice you could give me would be awesome. Thanks you very much!**-Chris
GetHuman-cdstanic did not yet indicate what Orbitz should do to make this right.
I have an issue with Orbitz too
How GetHuman-cdstanic fixed the problem
We are waiting for GetHuman-cdstanic to fix the problem and share the solution with the rest of us customers.
Please help with my Orbitz issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Orbitz customer problems.