We just checked into our hotel. The add stated a beautiful swimming pool and hot tub. O...
GetHuman-billynka's customer service issue with Orbitz from March 2019
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The issue in GetHuman-billynka's own words
We just checked into our hotel. The add stated a beautiful swimming pool and hot tub. Once we arrived we were informed that the pool is closed. Also, no bathtub only shower. And the plug ins to charge our phones or having working lamps do not work. I paid alot of money for this room. Unfortunately I have to get to sleep so I can drive all day tomorrow or I would have checked out and found something different. Not sure if there is any sort of discount I can get or not but very unhappy with the false advertising that this room and hotel was supposed to be.
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