I booked a hotel through Orbitz I went to pick up and check in and it took over two hou...

GetHuman2324236's customer service issue with Orbitz from February 2019

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The issue in GetHuman2324236's own words
I booked a hotel through Orbitz I went to pick up and check in and it took over two hours about * and *** hours to be exact to be able to check in because of them not having something to do with the code on the card that they were supposed to give the lady at the front desk they took us calling * times to get finally to get the code and here it was * after * in the morning before I ever got checked in and got to lay down then had to check out at ** so basically I wasted all that money and all my time for nothing after traveling and tired plus I had to stand around for over two and a half hours with just trying to rent a room that I had already paid for I should be compensated for my time and all the confusion and all the trouble that I was caused by them not having it fixed the way should be fixed because it was their fault and they just kept hanging up the phone on this the lady at the front desk and even say it, her name is Mina but I should be compensated for at least a night or two I'm thinking of filing a Better Business Bureau report and letting them know about how it went tonight and how wrong it was yes but I believe I should get a refund for my amount of **** and also I should get a couple free night to stay at my choice the motels because I was up till after * in the morning before I can even check in let alone lay down then had to check out at ** if this ain't resolved do my standings then I will never booked through Orbitz again and I will contact the Better Business Bureau
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Orbitz

Customer service issue
Reported by GetHuman2324236
Feb 28th, 2019 - 3 mons ago
I have an issue with Orbitz too
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Seen by 6 customers so far
Similar issue to 1462 others
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Timeline
GetHuman2324236 started working on this issue
Feb 28th 9:00am