whom it may concern* *I booked a flight with you for Nov * **** to Beijing with a stop...

GetHuman-rizzzopr's customer service issue with Orbitz from November 2018

6 views
 | 
865 similar
 | 
0 following
Help with my Orbitz issue
Try having Orbitz call you again?
Always use the GetHuman Phone tocall Orbitz. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-rizzzopr's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-rizzzopr may need:
Ticket Number, Flight Number, Email on Account, Phone Number, Name of Account Holder, Billing and Home Address, and Date Of Birth
The issue in GetHuman-rizzzopr's own words
whom it may concern* *I booked a flight with you for Nov * **** to Beijing with a stop at Shanghai that I had to cancel as I was told at the airport that I needed a Visa. Orbitz.com Itinerary Number: ***************Had I known I would have made sure that I got a Visa beforehand As I booked the flight months ago. I called and no compensation was given and I had to book a flight for Nov *nd. Which leaves tomorrow Nov *nd at **I am writing this to you sitting in the Chinese consulates office hoping and praying that I can get a Visa today so I can leave tomorrow. **Needless to say I am thoroughly disappointed with your service as there was never a mention that I might need a Visa hence this would have never happened. I feel very ripped off by you as a result of this and would expect some sort of compensation for all trouble this has put me through**My flight out of China leaves Guangzhou on Nov *th for Vietnam. Am I even going to make this flight? I don't know and now my trip to Beijing is cut short as a result of this**All of this to seems to me your responsibilty here would have been to let me know I needed a Visa but I had to find this out when I got to the airport. **Once again I am so disappointed that:**: I found out that I needed a Visa when I* Got to the airport**: I had to cancel my original flight which * Cost me *** dollars to cancel**: the new flight cost me around **** Dollars that shouldn't have had to spend**: the stress I'm dealing with at this* Moment hoping I can get a Visa by * Today or very early tomorrow **I expect so.e sort of compensation for all the trouble I e gone through. I think it would be the nice thing to do for me.* Jeff Risdon
GetHuman-rizzzopr did not yet indicate what Orbitz should do to make this right.
I have an issue with Orbitz too
How GetHuman-rizzzopr fixed the problem
We are waiting for GetHuman-rizzzopr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Orbitz's attention and get better help faster. Tap below to get started.
Having Orbitz issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Orbitz email you?
This email address isn't valid
Follow this issue
See how GetHuman-rizzzopr fixes it.
This email address isn't valid

Orbitz

Customer service issue
Reported by GetHuman-rizzzopr
Nov 1st, 2018 - a mon ago
I have an issue with Orbitz too
Not resolved
Seen by 6 customers so far
Similar issue to 865 others
0 customers following this
Follow this issue to see how it gets fixed