whom it may concern* *I booked a flight with you for Nov * **** to Beijing with a stop...
GetHuman-rizzzopr's customer service issue with Orbitz from November 2018
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The issue in GetHuman-rizzzopr's own words
whom it may concern* *I booked a flight with you for Nov * **** to Beijing with a stop at Shanghai that I had to cancel as I was told at the airport that I needed a Visa. Orbitz.com Itinerary Number: ***************Had I known I would have made sure that I got a Visa beforehand As I booked the flight months ago. I called and no compensation was given and I had to book a flight for Nov *nd. Which leaves tomorrow Nov *nd at **I am writing this to you sitting in the Chinese consulates office hoping and praying that I can get a Visa today so I can leave tomorrow. **Needless to say I am thoroughly disappointed with your service as there was never a mention that I might need a Visa hence this would have never happened. I feel very ripped off by you as a result of this and would expect some sort of compensation for all trouble this has put me through**My flight out of China leaves Guangzhou on Nov *th for Vietnam. Am I even going to make this flight? I don't know and now my trip to Beijing is cut short as a result of this**All of this to seems to me your responsibilty here would have been to let me know I needed a Visa but I had to find this out when I got to the airport. **Once again I am so disappointed that:**: I found out that I needed a Visa when I* Got to the airport**: I had to cancel my original flight which * Cost me *** dollars to cancel**: the new flight cost me around **** Dollars that shouldn't have had to spend**: the stress I'm dealing with at this* Moment hoping I can get a Visa by * Today or very early tomorrow **I expect so.e sort of compensation for all the trouble I e gone through. I think it would be the nice thing to do for me.* Jeff Risdon
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