Hi!*Itinery***************I booked an apartment with orbitz.com for one night from...

GetHuman-sihamben's customer service issue with Orbitz from July 2018

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The issue in GetHuman-sihamben's own words
Hi!*Itinery***************I booked an apartment with orbitz.com for one night from ********* to **********. I called the hotel to check the booking. The guy at the hotel confirmed my booking and even sent me pictures of my room.*However, to my dismay the contacted later after one hour and told me the the booking was not available. I told her that she had confirmed it an hour ago. She then said "You don't have any reservation in booking (booking.com). I think you make a reservation in expedia." She added that they do not deal with expedia or orbitz. *She said that the price I paid for the booking on orbitz is not acceptable. *It is clear that they do not want to accept the booking because they do not like the price I have paid with orbitz.*This is an acceptable action from them. I do not trust them anymore because they lied to me.
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Customer service issue
Reported by GetHuman-sihamben
Jul 4th, 2018 - a yr ago
I have an issue with Orbitz too
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GetHuman-sihamben started working on this issue
Jul 4th, 2018 5:33am