Account number **********My wife has just received a letter dated ** Feb ****, stating...

GetHuman2232092's customer service issue with Orange from February 2019

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The issue in GetHuman2232092's own words
Account number **********My wife has just received a letter dated ** Feb ****, stating she owes £**.** on her orange mobile account.*letter says they have contacted her on a number of occasions, but she has not had any calls or contacts whatsoever.*Her monthly direct debit contract was cancelled on approx * sep ****,*giving notice of cancellation.*The last payment to Orange was on ** October ****, for £*.**. *What I would like to know is the dates when orange say they contacted her and where the amount of £**.** has come from.
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Orange

Customer service issue
Reported by GetHuman2232092
Feb 18th, 2019 - 8 mons ago
I have an issue with Orange too
Not resolved
Seen by 4 customers so far
Similar issue to 79 others
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Timeline
GetHuman2232092 started working on this issue
Feb 18th 1:36pm