Hi there, we are a family of * each with our own Oral B electric toothbrush. We go thro...

GetHuman2225566's customer service issue with Oral B Toothbrush from February 2019

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The issue in GetHuman2225566's own words
Hi there, we are a family of * each with our own Oral B electric toothbrush. We go through a number of heads each couple of months and at $**-** for * this isn’t cheap.**What we’re finding now is the bristles are falling out after only *-* weeks.**We can’t afford to replace the heads this often and we’re not sure why it’s happening. We all use Eco-Store toothpaste but this phenomenon is recent.**It’s also unpleasant for the kids when they get a mouthful of bristles.**What’s happening?
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Oral B Toothbrush

Customer service issue
Reported by GetHuman2225566
Feb 17th, 2019 - 8 mons ago
I have an issue with Oral B Toothbrush too
Not resolved
Seen by 2 customers so far
Similar issue to 122 others
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Timeline
GetHuman2225566 started working on this issue
Feb 17th 3:48am