I need an unlock code for my iPhone it's Samsung j* mini I've had it for years and I've...

GetHuman-tanmac's customer service issue with Optus from June 2019

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The issue in GetHuman-tanmac's own words
I need an unlock code for my iPhone it's Samsung j* mini I've had it for years and I've had prepaid for years I just need to use another sim from Telstra as I'm on holidays and no Optus coverage in my area I didn't know my phone was locked to Optus and I can't call as I don't have reception
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Optus

Customer service issue
Reported by GetHuman-tanmac
Jun 21st, 2019 - 2 mons ago
I have an issue with Optus too
Not resolved
Seen by 1 customer so far
Similar issue to 2651 others
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Timeline
GetHuman-tanmac started working on this issue
Jun 21st 7:35am