I just bought a Optus x start phone put in my SIM card and it is asking for a sim me lock

GetHuman-qdryan's customer service issue with Optus from May 2019

Help with my Optus issue
The issue in GetHuman-qdryan's own words
The problem: I just bought a Optus x start phone put in my SIM card and it is asking for a sim me lock
GetHuman-qdryan did not yet indicate what Optus should do to make this right.
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Optus

Customer service issue
Reported by GetHuman-qdryan
May 26th, 2019 - 6 mos ago
I have an issue with Optus too
Fixed
Seen by 8 customers so far
Similar issue to 2551 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Last 4 of SSN
Timeline
GetHuman-qdryan started working on this issue
May 26th 6:10am
GetHuman-qdryan indicated the issue is not fixed yet.
May 26th 10:25am
GetHuman-qdryan indicated the issue is not fixed yet.
May 26th 10:25am
GetHuman-qdryan confirmed the issue is fixed. Hooray!
May 29th 12:49pm