I have been calling for the past four days about my internet and phone not working. Fou...

GetHuman2211804's customer service issue with Optus from February 2019

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The issue in GetHuman2211804's own words
I have been calling for the past four days about my internet and phone not working. Four agents promised to keep me updated and that my internet and phone will be fixed in the next ** hours maximum. I have also been promised **gb of internet as a was of apologizing for the inconvenience. Don’t really care about those, but none of the promises have been kept and I am running out of patience. I don’t want to be charged for this month’s expenses, I don’t want to chat anymore and I don’t want to call your CC and wait for **minutes only to be lied to again. I need this fixed today as soon as possible and I am switching from your service provider to someone who actually cares. *The phone number is ***********It is under the name Ahmet Dizdarevic*Contact number is **** *** ***
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Customer service issue
Reported by GetHuman2211804
Feb 15th, 2019 - 8 mons ago
I have an issue with Optus too
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GetHuman2211804 started working on this issue
Feb 15th 4:07am