My fone has no signal daily,,no one can call me ,my fone is totally off network, no in...

GetHuman1395831's customer service issue with Optus from October 2018

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The issue in GetHuman1395831's own words
My fone has no signal daily,,no one can call me ,my fone is totally off network, no internet nothing, please tell me why and am I being charged when it happens today early morning no signal nearly all day went to about *pm afternoon, then it turned back on,,its been doing this everyday randomly thru day for many many hours, i stay goomeri Queensland postcode ****,please make sure this stops asap,my family are very upset at me thinking the worst,,my work is also upset ,and my jobs and online bpay and paying bills is not getting done cause of no signal,,why is this happening to my fone please explain ,,ihope iam not being charged when it happens also,contact me asap please *Anthony artioli***********

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Optus

Customer service issue
Reported by GetHuman1395831
Oct 23rd, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1161 others
0 customers following this

Timeline

GetHuman1395831 started working on this issue
Oct 23rd, 2018 10:30am