My bane is Dr Sandra Edwards and I have been trying to get hold of someone from Austral...

GetHuman-snuffyso's customer service issue with Optus from October 2018

4 views
 | 
1093 similar
 | 
0 following
Help with my Optus issue
First: share to improve GetHuman-snuffyso's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-snuffyso got the right customer help using our suggestion.
Before contacting them, items GetHuman-snuffyso may need:
Account holder name, Billing address, Account phone number, and Last 4 of SSN
The issue in GetHuman-snuffyso's own words
My bane is Dr Sandra Edwards and I have been trying to get hold of someone from Australia! I spoke to a young lady as my rep yet she was asked to wait as I am in a wheelchair but she hung up and has stuffed up my account You said you would replace my mobile phone as it was broken but I have HAD TO REPLACE IT TWICE IN THE PAST * MONTHS I WOULD LIKE TO KNOW WHAT IS GOING ON AS I SIGNED UP FOR THE NEW INTERNET WITH MY MOBILE AND HOUSE PHONE AND RECEIVED NOTHING COULD YOU PLEASE GET SOMEONE HIGH UP TO CAll me urgently and I will reach out to media as this has been a nightmare !! Dr Sandra Edwards ********** Try calling me on **********
GetHuman-snuffyso did not yet indicate what Optus should do to make this right.
I have an issue with Optus too
How GetHuman-snuffyso fixed the problem
We are waiting for GetHuman-snuffyso to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Optus's attention and get better help faster. Tap below to get started.
Having Optus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Optus email you?
This email address isn't valid
Follow this issue
See how GetHuman-snuffyso fixes it.
This email address isn't valid

Optus

Customer service issue
Reported by GetHuman-snuffyso
Oct 16th, 2018 - 2 mons ago
I have an issue with Optus too
Not resolved
Seen by 4 customers so far
Similar issue to 1093 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-snuffyso started working on this issue
Oct 16th 8:15am