My bane is Dr Sandra Edwards and I have been trying to get hold of someone from Austral...

GetHuman-snuffyso's customer service issue with Optus from October 2018

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The issue in GetHuman-snuffyso's own words
My bane is Dr Sandra Edwards and I have been trying to get hold of someone from Australia! I spoke to a young lady as my rep yet she was asked to wait as I am in a wheelchair but she hung up and has stuffed up my account You said you would replace my mobile phone as it was broken but I have HAD TO REPLACE IT TWICE IN THE PAST * MONTHS I WOULD LIKE TO KNOW WHAT IS GOING ON AS I SIGNED UP FOR THE NEW INTERNET WITH MY MOBILE AND HOUSE PHONE AND RECEIVED NOTHING COULD YOU PLEASE GET SOMEONE HIGH UP TO CAll me urgently and I will reach out to media as this has been a nightmare !! Dr Sandra Edwards ********** Try calling me on **********
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Customer service issue
Reported by GetHuman-snuffyso
Oct 16th, 2018 - 2 mons ago
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Seen by 4 customers so far
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GetHuman-snuffyso started working on this issue
Oct 16th 8:15am