Parents where told that a technician would attend their property last week. They still...

GetHuman-muratkur's customer service issue with Optus from October 2018

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The issue in GetHuman-muratkur's own words
Parents where told that a technician would attend their property last week. They still have not received any more information regarding this. Their internet phone is not working and has been reported many times. **Have spoken to many Optus workers over the phone to rectify this problem and we need a technician to attend. **Address is ** Dripstone Road ALAWA *DARWIN*NORTHERN TERRITORY*AUSTRALIA **We would like to recieve some information please.
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Optus

Customer service issue
Reported by GetHuman-muratkur
Oct 13th, 2018 - a mon ago
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Seen by 3 customers so far
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GetHuman-muratkur started working on this issue
Oct 13th 4:36am