My broadband is very slow. i want to move to NBN. I want to shift to NBN and also want...

GetHuman-khanbadr's customer service issue with Optus from September 2018

1 view
 | 
964 similar
 | 
0 following
Help with my Optus issue
First: share to improve GetHuman-khanbadr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-khanbadr's next move: call Optus.
The best way to get your problem resolved is to tap the button below to start calling Optus. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-khanbadr may need:
Account holder name, Billing address, Account phone number, and Last 4 of SSN
The issue in GetHuman-khanbadr's own words
My broadband is very slow. i want to move to NBN. I want to shift to NBN and also want to include my mobile in the plan.
GetHuman-khanbadr did not yet indicate what Optus should do to make this right.
I have an issue with Optus too
How GetHuman-khanbadr fixed the problem
We are waiting for GetHuman-khanbadr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Optus's attention and get better help faster. Tap below to get started.
Having Optus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Optus email you?
This email address isn't valid
Follow this issue
See how GetHuman-khanbadr fixes it.
This email address isn't valid

Optus

Customer service issue
Reported by GetHuman-khanbadr
Sep 28th, 2018 - 17d ago
I have an issue with Optus too
Not resolved
Seen by 1 customer so far
Similar issue to 964 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-khanbadr started working on this issue
Sep 28th 10:16am