I have a bill from optus thate has been payed it is not mine.Iam not a optus customer...

GetHuman-whiskyag's customer service issue with Optus from September 2018

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The issue in GetHuman-whiskyag's own words
I have a bill from optus thate has been payed it is not mine.Iam not a optus customer I need to know how it hapend and get a refund
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Optus

Customer service issue
Reported by GetHuman-whiskyag
Sep 28th, 2018 - 2 mons ago
I have an issue with Optus too
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Seen by 3 customers so far
Similar issue to 958 others
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GetHuman-whiskyag started working on this issue
Sep 28th 2:54am