My iPhone will not allow incoming or outgoing email and is not syncing with my PC. *Pan...

GetHuman1221383's customer service issue with Optus from September 2018

2 views
 | 
959 similar
 | 
0 following
Help with my Optus issue
First: share to improve GetHuman1221383's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1221383's next move: call Optus.
The best way to get your problem resolved is to tap the button below to start calling Optus. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1221383 may need:
Account holder name, Billing address, Account phone number, and Last 4 of SSN
The issue in GetHuman1221383's own words
My iPhone will not allow incoming or outgoing email and is not syncing with my PC. *Panel on iPhone says " cannot connect to server mail.optusnet.com.au"*This is recent development phone and computer were syncing OK until x days ago.*can some one phone and walk me through a restart of my settings
GetHuman1221383 did not yet indicate what Optus should do to make this right.
I have an issue with Optus too
How GetHuman1221383 fixed the problem
We are waiting for GetHuman1221383 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Optus's attention and get better help faster. Tap below to get started.
Having Optus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Optus email you?
This email address isn't valid
Follow this issue
See how GetHuman1221383 fixes it.
This email address isn't valid

Optus

Customer service issue
Reported by GetHuman1221383
Sep 28th, 2018 - 23d ago
I have an issue with Optus too
Not resolved
Seen by 2 customers so far
Similar issue to 959 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1221383 started working on this issue
Sep 28th 5:11am