I paid$***.** on BPay and it has not been recorded - I paid * August and Optus are stil...

GetHuman1084669's customer service issue with Optus from September 2018

Help with my Optus issue
The issue in GetHuman1084669's own words
Get a payment acknowledged, creditedto my account and to stop harassment and untrue accusations ... I paid$***.** on BPay and it has not been recorded - I paid * August and Optus are still chasing me for payment ? *Optus have not acknowledged payment *Optus will restrict service*Optus are acissong me of not meeting my commitments *Optus Live Chat - ** minutes and * service people did not solve the problem *Unprofessional and inadequate service *Please advise
Unprofessional service * false accusations by Optus
Acknowledge and credit the payment made * WEEKS AGO ** A Credit Notefor their unprofrsssional rude and incorrect false accusations
** years*
Live Chat did not work *Asked supervisor to call * email me - no follow up or action *Totally hopeless
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Optus

Mobile Account
Customer service issue
Reported by GetHuman1084669
Sep 3rd, 2018 - 6 mons ago
I have an issue with Optus too
Fixed
Seen by 5 customers so far
Similar issue to 756 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Last 4 of SSN
Timeline
GetHuman1084669 started working on this issue
Sep 3rd, 2018 12:51am
GetHuman1084669 indicated the issue is not fixed yet.
Sep 3rd, 2018 12:54am
GetHuman1084669 indicated the issue is not fixed yet.
Sep 4th, 2018 2:03am
GetHuman1084669 indicated the issue is not fixed yet.
Sep 4th, 2018 6:27am
GetHuman1084669 indicated the issue is not fixed yet.
Sep 4th, 2018 6:37am
GetHuman1084669 indicated the issue is not fixed yet.
Sep 6th, 2018 1:56am