I want to move my Optus phone to a new network. I am checking the information I have pr...

GetHuman988453's customer service issue with Optus from August 2018

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The issue in GetHuman988453's own words
I want to move my Optus phone to a new network. I am checking the information I have provided to you, especially dob.
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Optus

Customer service issue
Reported by GetHuman988453
Aug 13th, 2018 - a yr ago
I have an issue with Optus too
Fixed
Seen by 6 customers so far
Similar issue to 636 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Account phone number
Last 4 of SSN
Timeline
GetHuman988453 started working on this issue
Aug 13th, 2018 11:56pm
GetHuman988453 indicated the issue is not fixed yet.
Aug 14th, 2018 12:58am
GetHuman988453 indicated the issue is not fixed yet.
Aug 14th, 2018 12:58am
GetHuman988453 indicated the issue is not fixed yet.
Aug 14th, 2018 12:58am
GetHuman988453 confirmed the issue is fixed. Hooray!
Aug 15th, 2018 6:31am