unsolicited calls -some during the night - most very early morning or late evening. so...

GetHuman-gwglpawa's customer service issue with Optus from August 2018

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The issue in GetHuman-gwglpawa's own words
unsolicited calls -some during the night - most very early morning or late evening. someone tells me that my computer is being hacked - most times is it not even on. Today call at * am and when I told them to get lost the operator told me that I needed to get f.....ed up the a.. I naturally hung up and was called back three times, I did not pick up these times. Is there any way of tracing where these calls originate and what can be done to stop them. Some people that I know that have this problem take their phone off the hook at night but this is not a solution to the problem and could have disastrous effects if family or friends are trying to reach you urgently. I look forward to hearing from you regarding this.
GetHuman-gwglpawa did not yet indicate what Optus should do to make this right.
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Optus

Customer service issue
Reported by GetHuman-gwglpawa
Aug 11th, 2018 - 7 mons ago
I have an issue with Optus too
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Seen by 3 customers so far
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Timeline
GetHuman-gwglpawa started working on this issue
Aug 11th, 2018 3:43am
GetHuman-gwglpawa indicated the issue is not fixed yet.
Aug 11th, 2018 3:46am
GetHuman-gwglpawa indicated the issue is not fixed yet.
Aug 11th, 2018 6:23am
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Aug 11th, 2018 6:23am