My prepaid phone is **********.When I recharge,I am given one hundred free minutes Optu...

GetHuman-pgandjtb's customer service issue with Optus from June 2018

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The issue and preferred resolution, in GetHuman-pgandjtb's own words:
My prepaid phone is **********.When I recharge,I am given one hundred free minutes Optus to Optus mobiles under my Every now and Then plan.**On the **th June’s call was made to **********, an Optus mobile. A debit of almost $** was debited to my balance. Please advise. Why I was charged.Pat Bourke b day ** ** ****
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Optus

Customer service issue
Reported by GetHuman-pgandjtb
Jun 25th, 2018 - 2 mons ago
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GetHuman-pgandjtb started working on this issue
Jun 25th 4:27am