My prepaid phone is **********.When I recharge,I am given one hundred free minutes Optu...
GetHuman-pgandjtb's customer service issue with Optus from June 2018
Help with my Optus issue
First: share to improve GetHuman-pgandjtb's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Optus help.
Before contacting them, items GetHuman-pgandjtb may need:
Account holder name, Billing address, Account phone number, and Last 4 of SSN
The issue in GetHuman-pgandjtb's own words
My prepaid phone is **********.When I recharge,I am given one hundred free minutes Optus to Optus mobiles under my Every now and Then plan.**On the **th June’s call was made to **********, an Optus mobile. A debit of almost $** was debited to my balance. Please advise. Why I was charged.Pat Bourke b day ** ** ****
GetHuman-pgandjtb did not yet indicate what Optus should do to make this right.
I have an issue with Optus too
How GetHuman-pgandjtb fixed the problem
We are waiting for GetHuman-pgandjtb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.