I have * phone plans under my business, the second handset that I only purchased a few...

GetHuman755067's customer service issue with Optus from June 2018

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The issue in GetHuman755067's own words
I have * phone plans under my business, the second handset that I only purchased a few months back, on talking to the store it was explained that with this I receive free Netflix, I explained that I was operating from my other handset and through chrome cast and it was chewing my data, he then went onto to explain that this would still be a free usage with Netflix, I have now received a huge bill because of this and would like to discuss please
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Optus

Customer service issue
Reported by GetHuman755067
Jun 6th, 2018 - a yr ago
I have an issue with Optus too
Fixed
Seen by 4 customers so far
Similar issue to 575 others
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Items needed
Account holder name
Billing address
Account phone number
Last 4 of SSN
Timeline
GetHuman755067 started working on this issue
Jun 6th, 2018 3:43am
GetHuman755067 confirmed the issue is fixed. Hooray!
Jun 7th, 2018 4:45am