My plan is ** mth now its been ** ** etc for * mths. This is not posdible i cannot affo...

GetHuman-judelaw's customer service issue with Optus from June 2018

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The issue and preferred resolution, in GetHuman-judelaw's own words:
My plan is ** mth now its been ** ** etc for * mths. This is not posdible i cannot afford this please explain my usage i use my wireless at home as well
I trust that Optus will make this right and come up with a resolution that is fair.
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Optus

Customer service issue
Reported by GetHuman-judelaw
Jun 5th, 2018 - 2 mons ago
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GetHuman-judelaw started working on this issue
Jun 5th 10:54am