Waiting for my new modem that optus was suppose to send me? Could you please provide an...

GetHuman-lilijana's customer service issue with Optus from June 2018

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The issue and preferred resolution, in GetHuman-lilijana's own words:
Waiting for my new modem that optus was suppose to send me? Could you please provide an update when we will receive it,?*Tel ***********Lili Mkrtchian
I trust that Optus will make this right and come up with a resolution that is fair.
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Optus

Customer service issue
Reported by GetHuman-lilijana
Jun 4th, 2018 - 2 mons ago
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GetHuman-lilijana started working on this issue
Jun 4th 1:20am