Good day**I have recently (* days ago) switched from Iphone to Samsung. The Samsung con...

GetHuman645123's plan change issue with Optus from May 2018

3 views
 | 
3015 similar
 | 
0 following
Help with my Optus issue
GetHuman645123's next move: call Optus.
The best way to get your problem resolved is to tap the button below to start calling Optus. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman645123's own words
Good day**I have recently (* days ago) switched from Iphone to Samsung. The Samsung connects to nothing so far as my car radio or able to make and receive calls via bluetooth.*I want to go straight back to an Iphone as I need to be able to use my phone in the car.*Please tell me what I can do to change back to an Iphone and get 'rid of' the Samsung as it does nothing that I require it to when it comes to being able to use it in the car. My Iphone worked perfectly, I need this back ASAP.*Thank you*Toni
GetHuman645123 did not yet indicate what Optus should do to make this right.
I have an issue with Optus too
How GetHuman645123 fixed the problem
We are waiting for GetHuman645123 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Optus's attention and get better help faster. Tap below to get started.
Having Optus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman645123 fixes it.
This email address isn't valid

Optus

plan change issue
Reported by GetHuman645123
May 1st, 2018 - a yr ago
I have an issue with Optus too
Fixed
Seen by 3 customers so far
Similar issue to 3015 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Account phone number
Last 4 of SSN
Timeline
GetHuman645123 started working on this issue
May 1st, 2018 8:37am
GetHuman645123 indicated the issue is not fixed yet.
May 1st, 2018 11:40am
GetHuman645123 confirmed the issue is fixed. Hooray!
May 2nd, 2018 9:42am