My nbn speed is still slow, & looks like someone has tampered with the nbn box

GetHuman640292's Technical Support issue with Optus from April 2018

Help with my Optus issue
The problem I ran into: My nbn speed is still slow, & looks like someone has tampered with the nbn box
I trust that Optus will make this right and come up with a resolution that is fair.
Help with my Optus issue
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Optus

Technical Support issue
Reported by GetHuman640292
Apr 29th, 2018 - 3 mons ago
I have an issue with Optus too
Not resolved
Seen by 4 customers so far
Similar issue to 474 others
0 customers following this
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Timeline
GetHuman640292 started working on this issue
Apr 29th 9:40pm
GetHuman640292 indicated the issue is not fixed yet.
Apr 30th 12:05am
GetHuman640292 indicated the issue is not fixed yet.
May 1st 11:53am