there is a late payment fee charged - pay my new bill - your online billing system is n...

GetHuman627247's billing issue with Optus from April 2018

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Help with my Optus issue
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Account holder name, Billing address, Account phone number, and Last 4 of SSN
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The issue and preferred resolution, in GetHuman627247's own words:
pay my new bill ... there is a late payment fee charged
your online billing system is not working for me and hence I could not see a new bill was due.
what would be a really good result is you clear this $** charge and I pay my bill now.
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Optus

optus internet
billing issue
Reported by GetHuman627247
Apr 25th, 2018 - 3 mons ago
I have an issue with Optus too
Not resolved
Seen by 2 customers so far
Similar issue to 463 others
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Timeline
GetHuman627247 started working on this issue
Apr 25th 11:43am