My WiFi needs a boost at home - Can not get WiFi at rear of home

GetHuman623747's Technical Support issue with Optus from April 2018

Help with my Optus issue
The issue in GetHuman623747's own words
The problem: My WiFi needs a boost at home
Can not get WiFi at rear of home
GetHuman623747 did not yet indicate what Optus should do to make this right.
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Optus

Optus modem and nbn
Technical Support issue
Reported by GetHuman623747
Apr 24th, 2018 - 5 mons ago
I have an issue with Optus too
Not resolved
Seen by 8 customers so far
Similar issue to 915 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Last 4 of SSN
Timeline
GetHuman623747 started working on this issue
Apr 24th 3:14am
GetHuman623747 shared this issue with others over email
Apr 24th 3:15am
GetHuman623747 indicated the issue is not fixed yet.
Apr 24th 5:55am
GetHuman623747 indicated the issue is not fixed yet.
Apr 24th 5:57am
GetHuman623747 indicated the issue is not fixed yet.
Apr 24th 8:03pm
GetHuman623747 indicated the issue is not fixed yet.
Apr 25th 4:50am
GetHuman623747 indicated the issue is not fixed yet.
Apr 25th 4:52am
GetHuman623747 indicated the issue is not fixed yet.
Apr 25th 4:54am