I need to know whether I paid or not - Pay the bill

GetHuman-shiky's billing issue with Optus from April 2018

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The issue and preferred resolution, in GetHuman-shiky's own words:
Pay the bill ... I need to know whether I paid or not
I trust that Optus will make this right and come up with a resolution that is fair.
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Optus

Internet
billing issue
Reported by GetHuman-shiky
Apr 23rd, 2018 - 3 mons ago
I have an issue with Optus too
Not resolved
Seen by 2 customers so far
Similar issue to 469 others
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Items needed
Account holder name
Billing address
Account phone number
Last 4 of SSN
Timeline
GetHuman-shiky started working on this issue
Apr 23rd 2:02am