the letter I send was not received by you. - update my direct debit settings - I now ha...

GetHuman-gabebra's billing issue with Optus from March 2018

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Account holder name, Billing address, Account phone number, and Last 4 of SSN
The issue in GetHuman-gabebra's own words
update my direct debit settings ... the letter I send was not received by you.
I now have overdue bills that are not my fault. These will impact my credit rating.
Having my direct debit details updated over the phone for my optus cable account.
I have an issue with Optus too
How GetHuman-gabebra fixed the problem
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Optus

Optus Cable
billing issue
Reported by GetHuman-gabebra
Mar 30th, 2018 - 8 mons ago
I have an issue with Optus too
Not resolved
Seen by 3 customers so far
Similar issue to 1392 others
0 customers following this
Timeline
GetHuman-gabebra started working on this issue
Mar 30th 7:22am
GetHuman-gabebra indicated the issue is not fixed yet.
Mar 30th 7:23am
GetHuman-gabebra indicated the issue is not fixed yet.
Mar 30th 8:57am