Hi there!*I've been trying to ring your number but unfortunately the call drops in less...

GetHuman654943's service issue with Optus - Mobile from May 2018

Help with my Optus - Mobile issue
The issue in GetHuman654943's own words
Hi there!*I've been trying to ring your number but unfortunately the call drops in less than a minute and I'm not sure what's wrong with your number. **We have an order (Order number: PO*****) however, this order is HELD AT STARTRACK because the receiver's address you indicated as per Startrack is not correct. Can you please amend this? Startrack said you just need to amend our address so they can delivery it to us. Here's the correct address: ** Cantrill Avenue Maroubra NSW **** Australia.**Startrack confirmed that you have indicated "Natural Fertility and Health Sol MAROUBRA ****" as receiver's address that's why it shows in their end that it's an INVALID ADDRESS. **For further info you can contact me at *****@***.com or ring me at *** * **** ****. **Kindly redirect our concern to the right person so this can be sorted out ASAP. Thanks!
GetHuman654943 did not yet indicate what Optus - Mobile should do to make this right.
I have an issue with Optus - Mobile too
How GetHuman654943 fixed the problem
We are waiting for GetHuman654943 to fix the problem and share the solution with the rest of us customers.
Please help with my Optus - Mobile issue
Do you have a customer issue as well?
We can help you get Optus - Mobile's attention and get better help faster. Tap below to get started.
Having Optus - Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Optus - Mobile

service issue
Reported by GetHuman654943
May 4th, 2018 - a yr ago
I have an issue with Optus - Mobile too
Not resolved
Seen by 3 customers so far
Similar issue to 315 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman654943 started working on this issue
May 4th, 2018 1:46am
GetHuman654943 indicated the issue is not fixed yet.
May 4th, 2018 5:33am
GetHuman654943 indicated the issue is not fixed yet.
May 4th, 2018 5:35am