Ive spent more than an hour trying to contact Optus for help ....very frustrated!!!Tryi...

GetHuman-huskyndd's customer service issue with Optus - Mobile from April 2018

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The issue in GetHuman-huskyndd's own words
Ive spent more than an hour trying to contact Optus for help ....very frustrated!!!Trying to recharge my prepaid and noting workks.
GetHuman-huskyndd did not yet indicate what Optus - Mobile should do to make this right.
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Optus - Mobile

prepaid ipad service
Customer service issue
Reported by GetHuman-huskyndd
Apr 18th, 2018 - 5 mons ago
I have an issue with Optus - Mobile too
Not resolved
Seen by 3 customers so far
Similar issue to 60 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-huskyndd started working on this issue
Apr 18th 11:59pm
GetHuman-huskyndd indicated the issue is not fixed yet.
Apr 19th 7:35am