when you type in optus faultshub two or three items on the internet on top of the list...

GetHuman2912799's customer service issue with Optus - Faults from May 2019

Help with my Optus - Faults issue
The issue in GetHuman2912799's own words
when you type in optus faultshub two or three items on the internet on top of the list a site csahub yes crowd and under that it claims to answer your questions about optus but actually the sight charges money for every question.the real optus site is three or items down.i don't think this is right.
GetHuman2912799 did not yet indicate what Optus - Faults should do to make this right.
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How GetHuman2912799 fixed the problem
I was not instructed that the land line works off the modem
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Optus - Faults

Customer service issue
Reported by GetHuman2912799
May 13th, 2019 - 2 mons ago
I have an issue with Optus - Faults too
Fixed
GetHuman2912799 shared how to fix
Seen by 15 customers so far
Similar issue to 849 others
0 customers following this
Items needed
Account holder name
Billing address
phone number
Account phone number
Email address
Timeline
GetHuman2912799 started working on this issue
May 13th 12:09pm
GetHuman2912799 confirmed the issue is fixed. Hooray!
May 14th 1:51am
GetHuman2912799 confirmed the issue is fixed. Hooray!
May 15th 2:48am
GetHuman2912799 confirmed the issue is fixed. Hooray!
May 15th 2:50am
GetHuman2912799 confirmed the issue is fixed. Hooray!
May 15th 2:50am
GetHuman2912799 confirmed the issue is fixed. Hooray!
May 15th 2:50am
GetHuman2912799 confirmed the issue is fixed. Hooray!
May 15th 2:50am