Nobody can ring me on my land line phone I can ring out but not receive calls. I have r...

GetHuman-pcrusty's customer service issue with Optus - Faults from May 2019

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Nobody can ring me on my land line phone I can ring out but not receive calls. I have rebooted the modem and this has not fixed the issue. I have only had the nbn for a * week and have had to reboot it * times already. This is not a good service. I also have a complaint in regarding the installation of the line comp.ID ********. Please fix these issues ASAP as I have a brother who is not well and can only ring on the land line.
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Optus - Faults

Customer service issue
Reported by GetHuman-pcrusty
May 10th, 2019 - 2 mons ago
I have an issue with Optus - Faults too
Not resolved
Seen by 10 customers so far
Similar issue to 845 others
0 customers following this
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Timeline
GetHuman-pcrusty started working on this issue
May 10th 10:28am
GetHuman-pcrusty indicated the issue is not fixed yet.
May 14th 4:05am