GetHuman-gmaisano's customer service issue with Optus - Faults from August 2018
Help with my Optus - Faults issue
The issue in GetHuman-gmaisano's own words
Connection to eork ... My mother’s phone line is not working. I have done a search in Telstra and there are no outages in her area. *She is elderly, has asthma and limited mo its and has s vitacall button which won’t work unless phone is on. They have already contacted us to see what the problem is. *Her name is Maria Maisano and number is ** ******** and she lives at * Vaudan st Kogarah Bay **** NSW.**We have already been there and checked that all phones are on the hook and working.
My mother needs some sort of phone access to ensure safety
GetHuman-gmaisano did not yet indicate what Optus - Faults should do to make this right.
Checked all phones are not on and in carrier properly
I have an issue with Optus - Faults too
How GetHuman-gmaisano fixed the problem
It fixed itself
Please help with my Optus - Faults issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.