I have only been with Optus for a short time and unfortunately the service coverage is...

GetHuman762134's customer service issue with Optus - Faults from June 2018

Help with my Optus - Faults issue
The issue in GetHuman762134's own words
I have only been with Optus for a short time and unfortunately the service coverage is not working out. I’m presently travelling around outback Aust and finding coverage only available in large towns. Am camped out South of Broome for the next * months and have no coverage at all except a friend has lone me their iPad to email you. I am a diabetic type * and need the phone. I was reassured I would get coverage here but nothing. I would like to cancel my service as it does not provide me with service promised. Optus is good in built up areas but very limited outside these area. Can you please help my phone number is ********** Lee Bailey
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Optus - Faults

Customer service issue
Reported by GetHuman762134
Jun 8th, 2018 - a yr ago
I have an issue with Optus - Faults too
Fixed
Seen by 7 customers so far
Similar issue to 274 others
0 customers following this
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Timeline
GetHuman762134 started working on this issue
Jun 8th, 2018 3:00am
GetHuman762134 indicated the issue is not fixed yet.
Jun 8th, 2018 4:58am
GetHuman762134 indicated the issue is not fixed yet.
Jun 8th, 2018 5:04am
GetHuman762134 indicated the issue is not fixed yet.
Jun 8th, 2018 12:43pm