My elderly mother has an account with optus. I was talking to her yesterday and the ph...

GetHuman-cehayes's customer service issue with Optus - Faults from June 2018

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The issue in GetHuman-cehayes's own words
My elderly mother has an account with optus. I was talking to her yesterday and the phone cut out. I rang back and got her voice mail but at the same time I received a messaged from her phone saying she was in class.*Today I was speaking to her and had to ring her back, got the voice mail and immediately got a message from her phone saying she was at the cinema. What is going on?
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Optus - Faults

Customer service issue
Reported by GetHuman-cehayes
Jun 8th, 2018 - 5 mons ago
I have an issue with Optus - Faults too
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GetHuman-cehayes started working on this issue
Jun 8th 2:45am