My date of birth does not seem to be correct in your system. I have switched to Telstra...

GetHuman758592's customer service issue with Optus - Faults from June 2018

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My date of birth does not seem to be correct in your system. I have switched to Telstra and they can help the process progress.*I wonder what is my date of birth in Optus *Thank you
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Optus - Faults

Customer service issue
Reported by GetHuman758592
Jun 7th, 2018 - 4 mons ago
I have an issue with Optus - Faults too
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Seen by 5 customers so far
Similar issue to 241 others
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Items needed
Account holder name
Billing address
phone number
Account phone number
Email address
Timeline
GetHuman758592 started working on this issue
Jun 7th 2:24am
GetHuman758592 confirmed the issue is fixed. Hooray!
Jun 9th 2:13am