METFORMIN TAB ***MG ER, Qty. ***, Rx ************ filled on ********** under Claim numb...

GetHuman-jrgreen's customer service issue with OptumRx from December 2018

422 similar
0 following
Help with my OptumRx issue
Next: our robot will wait on hold for GetHuman-jrgreen to get a OptumRx rep on the line!
Always use the GetHuman Phone tocall OptumRx. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-jrgreen's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (a mon ago)
First: share to improve GetHuman-jrgreen's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jrgreen may need:
Name on account, Billing address, Date of birth, Social security number, and Phone number
The issue in GetHuman-jrgreen's own words
METFORMIN TAB ***MG ER, Qty. ***, Rx ************ filled on ********** under Claim number : *************** are of a formulation that DOES NOT dissolve when I take them with the result being that I pass them intact with no benefit toward lowering of my blood glucose levels. These caplets are manufactured by Time-Cap Labs, Inc. (NDC *****-***-**). I have since transferred my Metformin prescription to my local Walmart who uses a different supplier whose medication DOES dissolve. Since I now have * bottles of your Metformin that I cannot use, I would ask that you refund the $**.** I spent on them. Thanks, John Green Member ID************.
GetHuman-jrgreen did not yet indicate what OptumRx should do to make this right.
I have an issue with OptumRx too
How GetHuman-jrgreen fixed the problem
We are waiting for GetHuman-jrgreen to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get OptumRx's attention and get better help faster. Tap below to get started.
Having OptumRx issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would OptumRx email you?
This email address isn't valid
Follow this issue
See how GetHuman-jrgreen fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jrgreen
Dec 5th, 2018 - a mon ago
I have an issue with OptumRx too
Not resolved
Seen by 4 customers so far
Similar issue to 422 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jrgreen started working on this issue
Dec 5th, 2018 1:50am