METFORMIN TAB ***MG ER, Qty. ***, Rx ************ filled on ********** under Claim numb...

GetHuman-jrgreen's customer service issue with OptumRx from December 2018

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The issue in GetHuman-jrgreen's own words
METFORMIN TAB ***MG ER, Qty. ***, Rx ************ filled on ********** under Claim number : *************** are of a formulation that DOES NOT dissolve when I take them with the result being that I pass them intact with no benefit toward lowering of my blood glucose levels. These caplets are manufactured by Time-Cap Labs, Inc. (NDC *****-***-**). I have since transferred my Metformin prescription to my local Walmart who uses a different supplier whose medication DOES dissolve. Since I now have * bottles of your Metformin that I cannot use, I would ask that you refund the $**.** I spent on them. Thanks, John Green Member ID************.
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OptumRx

Customer service issue
Reported by GetHuman-jrgreen
Dec 5th, 2018 - a mon ago
I have an issue with OptumRx too
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Seen by 4 customers so far
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GetHuman-jrgreen started working on this issue
Dec 5th, 2018 1:50am