Getting coverage denied for my generic adderall, **mg which is a new med for me. It w...

GetHuman-tajohnso's customer service issue with OptumRx from November 2018

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Getting coverage denied for my generic adderall, **mg which is a new med for me. It was sent to walgreens as home delivery will not send a ** day supply. Can you tell me why this is being denied? Is it because I am not using the wakemed pharmacy? *If I use the wakemed pharmacy, will the co pay be cheaper and prior auth be easier than using walgreens??? Please assist me in making this happen. **Another question I have is how long do auths last *, * ,* months?? *Tallie
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OptumRx

Customer service issue
Reported by GetHuman-tajohnso
Nov 30th, 2018 - 6 mons ago
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GetHuman-tajohnso started working on this issue
Nov 30th, 2018 9:07pm