I already explained the problem. What's wrong with you people?
GetHuman-gerald_g's customer service issue with OptumRx from August 2018
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The issue in GetHuman-gerald_g's own words
Your sign procedure is dreadful. I've never had trouble before, but suddenly my password is wrong, and my secret question is wrong and they required me to fill out a form with codes and chain numbers I never heard of. Your sign in template is terrible!!!!**Ditto! Your prescription service over the phone is great, but your online process is terrible!!!!
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