I just received a letter from OptumRX regarding Botox *** unit powder for injection. P...

GetHuman-pawell's customer service issue with OptumRx from July 2018

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The issue in GetHuman-pawell's own words
I just received a letter from OptumRX regarding Botox *** unit powder for injection. Plan name: AARP MedicareRX Preferred, Member ID * **********, Case * PA-********, Doctor name: Adam Gafni-Kane, Medication: Botox.*Letter says I need to pay my cost for this drug. (co-payment or cost share) How much would that be? I need to know the cost to me if any. I'm retired and money is not very plentiful.**This issue was resolved. I have another issue. I need an ID card sent to me. I don't have one on file. It would be helpful to receive this. Thank you.
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OptumRx

Customer service issue
Reported by GetHuman-pawell
Jul 2nd, 2018 - a yr ago
I have an issue with OptumRx too
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Seen by 7 customers so far
Similar issue to 119 others
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Timeline
GetHuman-pawell started working on this issue
Jul 2nd, 2018 10:07pm
GetHuman-pawell indicated the issue is not fixed yet.
Jul 3rd, 2018 9:08pm
GetHuman-pawell indicated the issue is not fixed yet.
Jul 3rd, 2018 10:08pm
GetHuman-pawell indicated the issue is not fixed yet.
Jul 3rd, 2018 10:10pm
GetHuman-pawell indicated the issue is not fixed yet.
Jul 6th, 2018 8:32pm
GetHuman-pawell indicated the issue is not fixed yet.
Jul 6th, 2018 8:36pm
GetHuman-pawell indicated the issue is not fixed yet.
Jul 7th, 2018 3:03am